see my multi numbers/sim on app or online

[samueltaylor198]

i have 3 sim only plans but cannot see them on my app or online. i have tried to link these numbers but says it’s already linked. i have deleted the app and re installed. still no change. i cannot see them online either. can anybody help with this?

[Michael_D]

Hi @samueltaylor198 

Welcome to the community.

If it is saying the numbers are already linked on both the app and website, I'd recommend giving our customer service guides a call.

They can bring up your account and check the EE ID details and helped to get everything linked as it should be.

Michael