iPhone

Drey12345 · ‎25-09-2023

I have downloaded the DPD App and it still didn't show my order. It says I have no order

Northerner · ‎25-09-2023

It wont show any delivery until you receive a text from DPD saying they have your package.

You will need to check EE order tracking.

https://ee.co.uk/help/orders

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

James_B · ‎26-09-2023

Hi @Drey12345,

Welcome to the EE Community. 🙂

Which phone did you order?

When was your order placed?

James

Drey12345 · ‎26-09-2023

I ordered the iPhone 15 pro max on the 23rd.

Thanks

chistery · ‎26-09-2023

What was the expected delivery date when you ordered?

At the moment it says: Expect despatch in more than 28 days.

James_B · ‎26-09-2023

Hi @Drey12345,

iPhone 15 pre-orders are being dispatched on a first come, first serve basis as stock arrives.

You'll receive a notification from DPD as soon as your delivery slot is confirmed.

James