26-09-2023 03:23 PM
I'm trying to get WIFI calling on a Sony XZ2. Vague threads around the internet suggest for this particular phone, EE must enable WIFI calling (certify/authenticate etc) the phone type perhaps through my account. Any experience out there? Something to do with VoLTE I think...?
Yes, the XZ2 is capable. Yes, I've been through all the menus, even a hidden menu or 2. The option simply isn't there, except in a hidden menu where it's greyed out. But the EE website basically says just enable it!
26-09-2023 05:09 PM
Hi @Bowlhead
Thanks for coming here 🙂
If you call us on 150, the team will check the account to see if this is set up for WiFi Calling.
Leanne.