annual mot

rossalex1978 · ‎11-08-2022

Hi i was wondering if EE would repair my charging port as this seems to be broken and will not charge.

or will i need to take to a repair shop

Northerner · ‎11-08-2022

Hi @rossalex1978

You'll need to claim on your insurance for that issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎11-08-2022

@rossalex1978 with the device switched off have you tried cleaning out any fluff that can actually build up in the charging port. ? Very carefully use a pin and see if you can remove any dust buildup from it. Make sure the device is off.

Also have you tried a different charger it could just be the cables/plug.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.