Xreal Wearable

Soltakr83
Explorer

Hello

I was looking to buy the Xreal Air 2 Pro but had questions and instore couldnt help so I called up but didnt find option for wearable so went so some department and the guy wasnt really helpful all he said is i need to buy a phone to buy the glasses.

So is it true I need a contract phone to buy the wearable? Also If I buy the glasses and I have vision problems or any other problems can they be returned if used? Guy at store said wearables might have different return polices.

Thank You

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Soltakr83  If this is an add to plan item then yes you need a contract as it’s add to plan.    If it’s from the EE online  store you don’t need to get a EE contract customer.   See HERE     There’s 2 methods to pay for items one being an EE customer the other not being an EE customer.   As it’s an online purchase you have the standard 14 day cooling of period for online sales. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Soltakr83  If this is an add to plan item then yes you need a contract as it’s add to plan.    If it’s from the EE online  store you don’t need to get a EE contract customer.   See HERE     There’s 2 methods to pay for items one being an EE customer the other not being an EE customer.   As it’s an online purchase you have the standard 14 day cooling of period for online sales. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you so much for the info. Onto of the glasses im looking at getting the Beam and lens so extra near 200 if I get on with them, never expirenced AR or VR.

Thanks 

Tait92
Visitor

Can you not buy these anymore?? Add them as a contract????

Matt_124
Star Contributor
Star Contributor

Just checked my EE Add to Plan section and wasn't able to see them, although they were there previously (probably 4 to 6 months ago when I last checked).

The only similar alternative I could see are the TCL Nxtwear S+ Glasses with 24 month TNT Sports Bundle which are £5 upfront and £17 per month for 24 months, which would be added to your EE Pay Monthly mobile bill.

You may want to check out the specifications of these and how they compare to the model you were looking for.