Other phones & Devices

Can't unlock my phone to another network

Please, help! As I'm aboard at the moment can't get through by phone calls. Just wanted to pass my old Huawei P30 Pro to my family member but by trying to enter IMEI code it keeps showing me error from different devices, different WiFi. Phone is usel...

Contact support about details phone

Hi I've been asked to contact support ee about details can anyone help me

My mobile has a mind of its own...it rings people up without my help.

Every once in a while I notice that my mobile is ringing. It turns out to be a call from someone with whom I was speaking a few hours previously.Upon answering, they enquire why I rang.I am bemused at this point because I thought that they rang me. I...

Phone delivery and sim

I placed an order on Friday 13th for a phone and sim, I’ve had an email confirming it’s sent through and what I’ve ordered but I haven’t had an email about delivery and the order number doesn’t work to track my order. How long should I be waiting for...

Abuse from EE, unhelpful and incompetent staff, stuck with no phone and disabled

I called EE as had to top up anyway and asked why the signal was rather bad in my area. With this, the following nightmare started and now there's no way out unless I change network provider and change number. I don't want to change my number! Maybe ...

restriction code unlocking

Hi I need to obtain unlock code as my old Nokia 6301 is locked to Orange and wont accept the new EESIM that I have been sent any ideas?

Galaxy Watch Ultra Plan Query

Currently i have the Galaxy Watch Ultra through EE, is it a requirement that my phone remains on the EE Network or are my options open?

Bt billing to ee phone

Hi all, I have been at EE for the last 15 years, now I find I have the BT problem, OVER BILLING for poor service, I get text messages every other day saying that they are working in my area,Every call is 40+ minutes of my day, if you think you are th...

Urgently need to replace stolen phone (yes, again...)

I have been trying to deal with people via email but it's too slow. I am a childhood abuse and domestic violence survivor with PTSD who has spent the last 5 years as a hostage of the Court of Protection for reasons I don't understand. I am now in a '...

Annual check up

Hi, I went into my local EE shop to enquire about having an annual service check done on my phone, only to be told they'd stopped doing them in June this year. If that is the case why can I still book it through the my EE app? I just want some clarif...

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