Unlock simcard

carlh1993
Visitor

‎12-03-2023 01:34 AM

I need my simcard unlocked pls 

Champton
7 REPLIES 7
XRaySpeX
EE Community Star
EE Community Star

‎12-03-2023 06:12 AM

Do you want to:

  1. Unlock your phone & use it on other networks (PAC)? OR
  2. Unblock your SIM after trying too many incorrect PINs (PUK)?
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
foluke_olaniyan
Explorer

‎31-05-2023 12:03 AM

hello

please I need to unlock my sim

 

0 Helpful
foluke_olaniyan
Explorer

‎31-05-2023 12:09 AM

trying too many time

 

0 Helpful
Leanne_T
EE Community Support Team
In response to foluke_olaniyan

‎31-05-2023 07:42 AM

Hi @foluke_olaniyan 

Thanks for coming here. 

Do you need a PUK code? 

If so, please log into your My EE account online and follow the below steps:

  1. Go to Menu >Manage device.
  2. scroll down to Unblock SIM (PUK code)
  3. select Show PUK code

Leanne 🙂

Robert7395
Visitor
In response to Leanne_T

‎14-06-2023 06:41 PM

Sorry, but I don't think that Menu >Manage Device is an offered option

Instead, I went into Menu >Account Settings - scrolled down to the Unlock Your SIM / eSIM section and my PUK Code was displayed

I input the PUK Code into my phone, and it then asked me to create and confirm a new PIN number - my phone is unlocked

Robert

0 Helpful
Makba2800
Visitor

‎12-07-2023 09:46 AM

Please my sim is locked how can I unlock it?

0 Helpful
Leanne_T
EE Community Support Team
In response to Makba2800

‎12-07-2023 10:28 AM

Hi @Makba2800 

Thanks for coming here. 

Is the device asking for a PUK code? 

Leanne 🙂

0 Helpful