Unlocked 4GEE WiFi

John5145
Explorer

‎07-07-2023 06:50 PM

Hi There, I bought a 4GEE Mobile Router from Argos in May. I called EE Customer Services to get the device unlocked as I want to use a Smarty Data Only SIM Card. Once inserted it shows Invalid SIM. Any suggestions will be very much appreciated.

Thank You.

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎07-07-2023 08:17 PM - edited ‎07-07-2023 08:18 PM

@John5145 : If you bought it new in May it should not be locked to any network, by Ofcom rules. Complain to Argos.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
John5145
Explorer
In response to XRaySpeX

‎07-07-2023 08:21 PM

Hi XRaySpeX,

Many thanks for your reply. Can I please ask why it says Invalid SIM when I put my Smarty SIM in the device.

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XRaySpeX
EE Community Star
EE Community Star
In response to John5145

‎07-07-2023 08:22 PM

Ask Argos. It shouldn't do if you inserted it correctly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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