Community Activity
Resolved! Nintendo Switch 2 Bundle
Hey there, I recently purchased one of the NS2 bundles with the EE app, the upfront payment went through but afterwards it was just a blank page with no confirmation email or text, I would normally not be to fussed about this but with there only bein...
Still waiting for replacement SIM – can't access number or request PAC
Hi everyone,I'm honestly losing patience at this point. I requested a replacement SIM from EE on 26th May, and it still hasn’t arrived. In the meantime, I’m completely stuck because: I have no access to my number, as the old SIM stopped working. The ...
Switch2 Bundle Missing £50 GameCard.
Hi I ordered the switch2 bundle with Mario kart, camera, extra joycons, in the box was a code for Mario kart, and 2x12month Nintendo online codes, I’m missing the EE £50 GameCard that was included in the bundle. How do I claim this?Thanks, Ben.
Carrier update 64.1 ?
Hi,I have just sen a carrier update to 64.1. Looks like it’s added voice over 5G standalone. As not seen that other option/ changes. not sure if anything else ?Great to see this option, as not anything on other networks. thank you EE.
Netflix activation problem
Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
iv been getting calls saying ee wants to change my sim only to 5g is this real
has anyone else had calls saying ee is updating sim only to 5g and need to do it now , the email plus calls seemed dodgy?
Getting "Too Close" warning on Smart Wifi Plus
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
BT email charges
I switched from Sky to EE broadband 2 months ago. I was told by EE that I would no longer have to pay BT a fee for my old btinternet.com email service. BT are still charging me!