I can't swipe to login

[EmekaDuru]

After software update I have been unable to swipe and log into my phone 

[Rach_H]

Hi @EmekaDuru,

We know how important it is for you to be able to access your phone. 

Have you been able to restart your phone and try logging in again?

Rach

[Chris_B]

@EmekaDuru   What phone is it ? 

[EmekaDuru]

It is a Samsung A34. Yes,but I still was unable to swipe to login 

[EmekaDuru]

Samsung Galaxy A34

[Chris_B]

@EmekaDuru  Do you have a pin code set up on it ?