How to Unlock Huawei Router B525s-23a

[Gotard]

I bought this Wi-Fi router but it has got sim lock

ee says can unlock all devices from them for free

can you unlock mine please? 

[XRaySpeX]

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no.

[Gotard]

That doesn’t work. I did try 

keep saying something went wrong and to try later. I tried many times and nothing. 

 

[XRaySpeX]

Did you obtain the IMEI from the router's System Settings?

[Gotard]

It’s on the router sticker and on the box 

If I use some online IMEI check system it does recognise the imei and name of the router. 

when I put on EE website is says there is a problem. So I’m confused 

[XRaySpeX]

But is it the same in its actual settings? It would be a sanity check to be sure. IMEIs come in ranges for a particular device model & so would be recognised even if it were wrong.

[Gotard]

I don’t know how to get to the settings. 

could you advise please?

[XRaySpeX]

Login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the admin password found under the battery cover. Then look for its System Settings.

[Gotard]

Hi

I did open setting on my laptop and it’s the same IMEI number 

what would you advice next ?

[XRaySpeX]

Sorry, impasse. All you can do is call CS to unlock it.