How do I find out when I got my phone?

[Sophstar_25]

How long have I had my phone and how do I get to online chat? 

Thank you

[Ali_A]

Hi @Sophstar_25 

Welcome to the EE Community

You can check when your plan ends in your online account at log in to EE. 
Visit When does my contract finish for more information 

Our live chat service is available through the EE app and click the Help Icon

Ali 

[Sophstar_25]

Contract ended ages ago!!

[Chris_S]

That's great news @Sophstar_25 

If you like, we can take a look to see if we can get an upgrade sorted out for you?

[Sophstar_25]

Yes iPhone please. 

[Chris_S]

Oh nice choice of brand! I'm a big fan of iPhones myself 🙂

I'd recommend giving our upgrades team a call so they can put together a deal that matches your needs.

To speak with our upgrades team, you can just dial 150 from your EE phone then select options 1, 4 then 2.

Chris S

[Sophstar_25]

I’m at work 8-8 today and tomorrow

[Chris_S]

Oh that's a long working day, I hope it goes quickly for you.

Although our upgrades team are open 8am until 8pm at the weekend, they're open 8am until 9pm on weekdays.

There's also an opportunity to check out deals in your My EE account if you have access to that.

[Sophstar_25]

How do I find out when my contract started?

[Sophstar_25]

It’s a different sim plan now