Help with sim card
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11-04-2024 07:39 PM
Taken a Tesco SIM out of my phone,put in EE SIM and my phone says network locked.
Solved! See the answer below or view the solution in context.
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11-04-2024 07:40 PM
You'll need to ask Tesco for an unlock code. Then you can use your EE sim.
https://www.tescomobile.com/help/device-help/unlock-your-phone/unlock-your-tesco-mobile-phone
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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11-04-2024 07:40 PM
You'll need to ask Tesco for an unlock code. Then you can use your EE sim.
https://www.tescomobile.com/help/device-help/unlock-your-phone/unlock-your-tesco-mobile-phone
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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11-04-2024 11:14 PM
I have a really old Samsung which has a Tesco SIM card in it,I took out the SIM card put my EE SIM card in and on screen it says network lock and needs some code of password.My question is who do I contact to rectify this problem.
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11-04-2024 11:26 PM
Hello @Susanmelanie
You will need to follow the Information here - https://www.tescomobile.com/help/device-help/unlock-your-phone/unlock-your-tesco-mobile-phone
To get your phone unlocked to use on any network. When you get the code you put in the EE Sim Card in the phone then you use the code to unlock it.
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11-04-2024 11:28 PM
Where do I get the code from.
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12-04-2024 07:52 AM
Have a old Samsung which was working with a Tesco SIM card,I have put in my EE SIM and phone is locked.Who do I contact Samsung or Tesco.
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12-04-2024 08:12 AM
@Susanmelanie You need to contact Tesco if that’s where you got the device from
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12-04-2024 08:16 AM
The phone was given to me.It was working with a Tesco SIM card in it but asking for code to unlock network.
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12-04-2024 08:18 AM
@Susanmelanie wrote:
Where do I get the code from.
Click the link in the post that you've replied to. No need to create two different posts for the same question, all the help is now in one combined thread.

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