21-10-2022 06:02 AM
I've had the Alexa calling set up for a few years now but it seems to suddenly not be working. I rely on telling me there's an incoming call a lot so it suddenly not telling me has meant I've been missing calls quite a bit. I also attempted an outgoing call but it tells me it is making the call and goes green but then stops.
It still manages to ring my phone if I ask it to.. I'm not really sure what's wrong and haven't been able to find anything out about an outage.
I tried to unlink and relink my account but it is still not working.
25-10-2022 11:20 AM
Also working for me. Would be interested to know what solved the issue, as prevention of this in future would be good. Many thanks to whoever did whatever was required
25-10-2022 11:50 AM
I'm not sure what the fix was, @TonyW5. Whether it was something that was done on our side or on Amazon's.
Glad it's all working though. 🙂
Chris
25-10-2022 01:29 PM
Would be interested to know what the issue was
30-10-2022 03:22 PM
Same thing with me
31-10-2022 07:51 AM
31-10-2022 08:35 AM
Is everyone back on?
Can we find out where he issue was and will it be avoided in future?
31-10-2022 01:27 PM
Stopped working again this morning ??
31-10-2022 02:34 PM
29-11-2022 04:22 PM
Mine has stopped again today. Anyone else with the issue now?
29-11-2022 06:15 PM
Hi @Jezport,
Welcome to the EE Community. 🙂
Please get in touch with Technical Support to report this issue.
They'll be happy to help.
James