21-10-2022 06:02 AM
I've had the Alexa calling set up for a few years now but it seems to suddenly not be working. I rely on telling me there's an incoming call a lot so it suddenly not telling me has meant I've been missing calls quite a bit. I also attempted an outgoing call but it tells me it is making the call and goes green but then stops.
It still manages to ring my phone if I ask it to.. I'm not really sure what's wrong and haven't been able to find anything out about an outage.
I tried to unlink and relink my account but it is still not working.
24-10-2022 09:22 PM
Stopped working for me too 🤔
24-10-2022 09:27 PM
Can EE please update usxon exactly where we are with this issue?
Are you near yo resolving it?
Have you found the reason for it?
25-10-2022 07:59 AM
Good morning everyone....im pleased to announce all incoming and outgoing calls on Alexa are now working for myself ...YAHOOOOOO. Not sure if my intervention with amazon digital support yesterday has triggered this or EE (sadly I doubt ). Hopefully everyone else's works toooooo.
25-10-2022 08:01 AM
Hi TonyW5
My calls are working again this morning...hopefully yours will be too. I contacted Amazon digital support yesterday so I believe this might have sorted it. Good luck 🤞
25-10-2022 08:06 AM
My calls have also started working again! Wooo Hooo
25-10-2022 08:09 AM
Hi Jezport
My calls are working again this morning...hopefully yours will be too. I contacted Amazon digital support yesterday so I believe this might have sorted it. Good luck 🤞
25-10-2022 08:09 AM
My calls are working again this morning...hopefully yours will be too. I contacted Amazon digital support yesterday so I believe this might have sorted it. Good luck 🤞
25-10-2022 08:15 AM
Mine have also started to work again this morning.
25-10-2022 08:19 AM
Great to see everyone seems to be back up and running. If this issue comes back, or if you're still experiencing problems, please let us know.
Chris
25-10-2022 09:00 AM
Mine working too 👍🏻