where is my sim

Pato123
Investigator
Investigator

I ordered a sim card as new customer and haven't received yet and email confirmation didn't include order number so cannot track it

11 REPLIES 11
Pato123
Investigator
Investigator

where is my sim? it's been 7 days since I receive email confirmation and I don't have a phone to call them. Should I just give up and look for another provider?

Leanne_T
EE Community Support Team

Hi @Pato123 

If this has not arrived today, you would need to contact us from any other phone and the team can check all the details and get this sorted for you. 

Leanne.