where is my sim

[Pato123]

I ordered a sim card as new customer and haven't received yet and email confirmation didn't include order number so cannot track it

[Pato123]

where is my sim? it's been 7 days since I receive email confirmation and I don't have a phone to call them. Should I just give up and look for another provider?

[Leanne_T]

Hi @Pato123 

If this has not arrived today, you would need to contact us from any other phone and the team can check all the details and get this sorted for you. 

Leanne.