when i try and check the status of my upgrade order, t say "oops timed out"

[Stoney2910]

Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"

was expecting it to be despatched today and delivered tomorrow

[Peter_W]

Thanks for coming back to let us know @JamesGBfd 😁

I'm really glad to hear this is sorted too!
You take care,

Peter

[Dorrinell]

iPhone 16 Pro Max 1TB Desert

me still. u didn't get any sign today is the 7th day 

[Ritu_D]

Hi @Dorrinell 

I am sorry to hear you have not received your phone. 

Did you give our team a call? or have you received any texts to advise DPD have your order? 

Thanks 

Ritu