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iPhone 17 pro max in silver 256gb - estimated delivery?

Henry9507
Explorer

Hi Michael

I placed an upgrade order a few days ago for iPhone 17 pro max in silver 256gb, wondering what the estimated time will be

thank you for your help in advance

 

[mod edit: added title]

9 REPLIES 9
Chris_S
EE Community Support Team

Hi @Henry9507 

Great choice of phone there, the iPhone 17 Pro Max looks like an amazing phone!

It looks like the estimated wait time is up to 28 days from your order date.

When your phone is sent to our couriers for delivery, you'll be able to track the delivery on the DPD website.

Chris S

I ordered mine on 17th of September still nothing 😔

Chris_S
EE Community Support Team

Hi @Neil197231 

Did you order the iPhone 17 Pro Max 256gb in Silver too?

Chris S

I did and I’ve spoken to support but they don’t know when coming 

Chris_S
EE Community Support Team

Thank you @Neil197231 

I've just checked our stock page, and it's stating that if you ordered your phone on the 17th of September, the phone will take more than 28 days, however, I don't have anything more specific.

Have you tried to track your order on our order tracking site yet?

Chris S

Yes it just says waiting, I spoke to customer service last week, it seems it’s just a waiting game 

I’ve been waiting 31 days now for iPhone 17 pro max deep blue

LottieLou1990
Established Contributor
Established Contributor

Upto 28 Days? I along with many others have been waiting 4-5 weeks as it is. Service has been absolutely abysmal and the communication is appalling. We just want our new phones. 

got a message from ee stateing if orderd before 1 oct expect it 31 oct