19-10-2025
04:26 PM
- last edited on
20-10-2025
08:06 AM
by
lrtms
Hi Michael
I placed an upgrade order a few days ago for iPhone 17 pro max in silver 256gb, wondering what the estimated time will be
thank you for your help in advance
[mod edit: added title]
20-10-2025 09:43 AM
Hi @Henry9507
Great choice of phone there, the iPhone 17 Pro Max looks like an amazing phone!
It looks like the estimated wait time is up to 28 days from your order date.
When your phone is sent to our couriers for delivery, you'll be able to track the delivery on the DPD website.
Chris S
21-10-2025 09:15 AM
I ordered mine on 17th of September still nothing 😔
21-10-2025 09:35 AM
21-10-2025 09:44 AM
I did and I’ve spoken to support but they don’t know when coming
21-10-2025 09:52 AM
Thank you @Neil197231
I've just checked our stock page, and it's stating that if you ordered your phone on the 17th of September, the phone will take more than 28 days, however, I don't have anything more specific.
Have you tried to track your order on our order tracking site yet?
Chris S
21-10-2025 09:58 AM
Yes it just says waiting, I spoke to customer service last week, it seems it’s just a waiting game
21-10-2025 11:23 AM
I’ve been waiting 31 days now for iPhone 17 pro max deep blue
21-10-2025 12:48 PM
Upto 28 Days? I along with many others have been waiting 4-5 weeks as it is. Service has been absolutely abysmal and the communication is appalling. We just want our new phones.
21-10-2025 02:38 PM
got a message from ee stateing if orderd before 1 oct expect it 31 oct