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s23 ultra

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pilningpilot
Investigator
Investigator

‎16-02-2023 06:27 PM

So does anyone know when they are sending them out. Found online they are out for release on feb17th. Have been bombarded with spam txt from ee  saying welcome to your new tariff blah blah blah. So where is my new hand set then even the order tracking through the app has no idea.feeling very frustrated

13 REPLIES 13
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pilningpilot
Investigator
Investigator
In response to Leanne_T

‎17-02-2023 10:33 AM

Had a breakthrough. Spoken to my local store and I can collect when I fancy. Not sure why no email/ txt has been sent tho. Many thanks.

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Leanne_T
EE Community Support Team
In response to pilningpilot

‎17-02-2023 10:36 AM

Thanks for letting me know @pilningpilot 

I hope you love your new phone 🙂

Leanne.

0 Helpful
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MAH68
Explorer
In response to pilningpilot

‎17-02-2023 10:42 AM

Likewise, thanks for the info, poor EE communication 

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pilningpilot
Investigator
Investigator
In response to MAH68

‎18-02-2023 04:27 AM

If you having it delivered by courier dpd will contact you at some point to arrange day and time. If like me your having it delivered to your local ee shop give them a call. That's how I found out where mine was.

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