Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

order tracking

daislamont
Visitor

‎19-09-2022 03:36 AM

I ordered an iPhone 13 last week and only had my confirmation email, no further updates and when I try to track my order is says sorry we cannot provide details at the moment and says to look out for any updates from dpd, any ideas when i will get my phone?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-09-2022 04:19 AM

@daislamont  You should of had this by now.  You need to call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Louise984
Visitor

‎19-09-2022 07:37 AM

I’ve got the same issue, but with the xplora watch. I ordered this on Friday for my autistic daughter so we can keep track of her. I’m thinking because of the queens funeral it will take longer than usual.

0 Helpful