no sim cards arrived

Toto65 · ‎25-12-2022

2 sim cards ordered at least 3 weeks ago not arrived for xmas gifts ,where do i go from here i realise there have been postal strikes but gutted

Chris_B · ‎25-12-2022

@Toto65 You could call customer services about this then inquire why you’ve not got them yet as should have had them by now even with the postal strikes.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎25-12-2022

Hi @Toto65

Bit late now as you could have done something yesterday as stores were open. If they are PAYG Sims then get two from the supermarket tomorrow.

Not much you can do about the postal strike.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Toto65 · ‎25-12-2022

contract SIMS but thanks for response ,Merry christmas

Sent from my iPhone

Leanne_T · ‎26-12-2022

Hi @Toto65

I'm sorry to hear this.

Please call us on 0800 079 8586 and the team can get this looked into further for you.

Leanne.