Xbox series x bundle

[convo2009]

I have ordered the new Xbox series x console as a bundle that could we with 2 years Ultimate game pass, how ever the console have come but the bundle code for the ultimate pass is not in the box and I’ve checked and I have not had a email with it in, has anyone else had this issue and did EE Help or am I completely wrong ??? 

[Christopher_G]

Hi @convo2009

Welcome to the community.

You will receive a text message with a redemption link for the Game Pass Ultimate 14 days after your receive your Xbox. 

Chris

[Mattyjd82]

I got my xbox back in November and not received anything 

[Leanne_T]

Hi @Mattyjd82

Thanks for coming to the community. 

Could you try this Xbox game pass link to see if you can redeem it, please?

Leanne.