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iphone

zacscarborough
Contributor
Contributor

‎07-11-2022 04:55 AM

hi, orderd my iphone over 3 weeks ago and still havnt got a tracking number and still hasnt arrived. 

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3 REPLIES 3
Jon_K
Former EE Employee

‎07-11-2022 09:27 AM

Hi @zacscarborough.

What model, colour, and memory size did you order?

Did you get a confirmation email?

Jon

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zacscarborough
Contributor
Contributor
In response to Jon_K

‎07-11-2022 03:37 PM

hi its an iphone 14 pro max, space black and 128g 

i did get a confirmation email as soon i placed the order and it said it was on its way 

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Jon_K
Former EE Employee
In response to zacscarborough

‎07-11-2022 03:41 PM

Thanks @zacscarborough.

The current guidance is to expect dispatch within 28 days.

If you got an email then your order was successful and will be delivered once a phone is allocated to you.

Jon

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