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iPhone 17 pro max sliver

Km2005
Explorer

Hi I ordered this phone on the 25/10/25 is there any update on when you think I would get it by? As haven’t had no information 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Km2005

I have checked the given timescale for the 25/10/2025 for the iPhone 17 Pro Max 256GB in Silver. 

The despatch timescale provided was within 21 days. 

Day 21 being the latest it should be despatched. 

If you do not hear anything by day 21 please give us a call. 

Katie

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Km2005  Depends on the storage size you ordered.   There is a waiting period between 14 and 21 days.    256 and 512 are up to 21 days from ordering date.   1024 and 2048 are 14 days from order date. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Got the 256gb is the 21 days the latest it could come?

Katie_B
EE Community Support Team

Hello @Km2005

I have checked the given timescale for the 25/10/2025 for the iPhone 17 Pro Max 256GB in Silver. 

The despatch timescale provided was within 21 days. 

Day 21 being the latest it should be despatched. 

If you do not hear anything by day 21 please give us a call. 

Katie