10-11-2023 06:07 PM
Just a quick question. Ordered theb iphone 15 pro max white 256gb six weeks ago and not had the weekly update this week and seen some people mention they didn’t get one and not long after got the dpd text. Can I hope to soon get the text or will I just eventually just the weekly your order is on track message?
Solved! See the answer below or view the solution in context.
11-11-2023 12:22 PM
Hi @TabbyEJ,
You can start a chat from the EE app. Just tap the help button on the home screen.
James
11-11-2023 08:22 AM
Hi @TabbyEJ,
Sorry, we can't check the status of individual orders via the community.
You'll receive a notification from DPD as soon as your delivery slot is confirmed.
James
11-11-2023 11:11 AM
Do you know why I can no longer contact ee by message ? Only gives the option to call and not start conversation.
11-11-2023 12:22 PM
Hi @TabbyEJ,
You can start a chat from the EE app. Just tap the help button on the home screen.
James