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iPhone 15 pro max white

TabbyEJ
Established Contributor
Established Contributor

Just a quick question. Ordered theb iphone 15 pro max white 256gb six weeks ago and not had the weekly update this week and seen some people mention they didn’t get one and not long after got the dpd text. Can I hope to soon get the text or will I just eventually just the weekly your order is on track message? 

1 SOLUTION

Accepted Solutions
James_B
EE Community Manager
EE Community Manager

Hi @TabbyEJ,

You can start a chat from the EE app. Just tap the help button on the home screen.

James

 

View solution in original post

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @TabbyEJ,

Sorry, we can't check the status of individual orders via the community.

You'll receive a notification from DPD as soon as your delivery slot is confirmed.

James

TabbyEJ
Established Contributor
Established Contributor

Do you know why I can no longer contact ee by message ? Only gives the option to call and not start conversation.

James_B
EE Community Manager
EE Community Manager

Hi @TabbyEJ,

You can start a chat from the EE app. Just tap the help button on the home screen.

James