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iPhone 14 pro still waiting

Rickards92
Investigator
Investigator

‎05-12-2022 11:22 AM - last edited on ‎05-12-2022 01:08 PM by EE Community Moderator

I ordered my iPhone 14 pro 2 weeks ago and have had no information on when I will receive it and my tracking number of XKOxxxxxxxxx shows nothing. 

any idea on the wait time and when I will get any updates at all. 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎05-12-2022 03:16 PM

Hi @Rickards92 

Which colour and memory size iPhone 14 Pro did you order?

Jon

0 Helpful
Rickards92
Investigator
Investigator
In response to Jon_K

‎05-12-2022 06:06 PM

It was just the smallest size memory and think it was the black one. 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Rickards92

‎05-12-2022 06:14 PM - edited ‎05-12-2022 06:16 PM

@Rickards92  You’ll have an over 28 day’s waiting period for that model.   Your KXO number is an order number you’ll get a tracking number once a device is allocated to you. 
  All 128Gb models of the 14 pro have over 28 days waiting. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.