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Delivery

Callumhobbsss
Investigator
Investigator

Recently ordered a new Iphone, what is the usual waiting time for my product?

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Callumhobbsss  As there is over 20 model types available it would help to say what iPhone model what Colour and storage size you ordered 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
128g storage

Sent from my iPhone

@Callumhobbsss  So that’s the storage size 

 what colour?  And what iPhone ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I phone 14 pro max in silver

Sent from my iPhone

@Callumhobbsss  As per the website it says “Expect despatch in more than 28 days”  for that model type, all 128Gb models have that waiting time. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I ordered a I phone 14 pro max silver 128gb on the 22/11/2022 and was wondering if anyone could tell me roughly when my product will arrive?

James_B
EE Community Manager
EE Community Manager

Hi @Callumhobbsss,

The current delivery guidance for that model is 'expect dispatch in more than 28 days'. 

Orders are being dispatched on a first come, first serve basis and you'll be sent a text with tracking details as soon as your delivery slot is confirmed.

Thanks

James