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iPhone 14 pro max stock update

Staceylbutler
Explorer

The EE website now says the iPhone 14 pro max are all in stock and should be dispatched within 1 day? Does this mean we will be getting our orders soon? 

324 REPLIES 324
James_B
EE Community Manager
EE Community Manager

Hi @Kellymarie2212,

We're really sorry there is a delay with your new iPhone 14 Pro Max 512GB Deep Purple, due to you being given an incorrect delivery date when you placed your order. We are doing our best to get your new phone to you as quickly as possible.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

James

I changed my order last week to iPhone 14 prom max 256 in silver and was told delivery within 14 days and now this has changed on the website too usually despatched within 21 days. Thinking of cancelling and just sticking with my iPhone 12 Pro and saving up to buy outright

James_B
EE Community Manager
EE Community Manager

Hi @Shj,

The delivery timescales shown on the website are for new, rather than existing orders.

James

fingers crossed im in the next lot of despatches. 

Yeah mine said within 21 days when I ordered but if it’s 28 days that’s only less than a week now hopefully. Thanks .

Sent from my iPhone

I’ve just gotten my phone this morning good luck all I’m on day 32 so it’s about right 

Thats fab, let us know how good it is 😉

Will do 😝

Hi, yes mine is being delivered today aswell ! Hope everyone else gets
there’s soon . X

Oh great. So how many days did you wait for it? I did my order 3 weeks ago and someone from EE by the chat suggested me to cancel my order and refresh a new order because they have all the iphone 14 pro max in stock and I was Agreed but he lied and now I have to wait 28 days more. So annoying and very disappointed with EE at the moment.