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No update on phone arrival

Rach1349
Explorer

‎02-12-2022 07:31 AM

My contract has changed to new plan but still showing my old phone is my current mobile and no update on arrival of new phone. Said in stock 7 days when ordered. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-12-2022 07:38 AM

Hi @Rach1349 

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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