04-11-2022 04:42 PM
Hi I ordered an iPhone 14 pro max 128 g deep purple nearly 4 weeks ago and was wondering if there you had a rough idea on how much longer I will have to wait for the phone?
04-11-2022 06:14 PM
Hi @Cj69.
Have you tried tracking your order online for an update?
DPD will text you when it is ready for delivery.
Jon
04-11-2022 06:21 PM
I don’t have a tracking number. Have not been given one have rung up about my confirmation email and tracking number but have been told that my order is there but no tracking number is allocated. When I ordered the phone it was saying within 28 days and 28 days will be on Tuesday 8th of nov. I don’t mind it taking its time but would like a rough timeframe
06-11-2022 12:42 PM
Is there any way you can email me the tracking number?
06-11-2022 12:51 PM
Hi @Cj69
Sorry we have no account access on the community.
DPD will provide tracking details for the delivery when they have received your order.
Leanne.
07-11-2022 12:37 PM
Did you receive you phone?
07-11-2022 01:01 PM
No not yet
07-11-2022 01:38 PM
I ordered on the 10th - said 28 days to dispatch. today is day 28 and still no word. 😞
07-11-2022 02:05 PM
Funny thing is I received a text from EE today telling me my existing contract runs out on the 25th and to contact them about sim only or upgrading ! I do hope this was an automated text messages sent to all.
07-11-2022 02:29 PM
Hi @Cj69
Your contract dates will be changed, and the plan updated once your iPhone has been dispatched.
Thanks.
Leanne.