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iPhone 14 pro back order

Jessviolet
Investigator
Investigator

I ordered a new iPhone 14 pro 256gb on Friday 21st October and was told it would take 7 days. I need this before I go on holiday and the my current phone return is due on the 6th November, is there any way to get an update on the expected delivery? 

12 REPLIES 12
RobinoLatino
Visitor

I ordered an iPhone 14 Pro Max 128gb in Space Black just over 4 weeks ago. Has anyone else had to wait over a month so far or can I expect to hear soon?  Is there a supply problem that’s pushing back the initial 28 days I was told by EE?

Mee40
Explorer

I got told last Wednesday I would wait 14 days so takes me to the 7th of Dec,spoke to ee today and a man said not sure why I've been told that as people ordering today have a delay 

I ended up calling them, and got told that the order automatically gets cancelled after 14 days if they haven’t shipped it (for an upgrade at least anyway). Which is probably why my tracker wasn’t displaying it.

They reordered for me on the phone and arrived 3 days later.

 

If any of you are waiting, just give them a call instead of wasting your time in here. As it seems like they just make up an answer to your questions without actually checking your account and order details!!