iPhone 14 pro back order

[Jessviolet]

I ordered a new iPhone 14 pro 256gb on Friday 21st October and was told it would take 7 days. I need this before I go on holiday and the my current phone return is due on the 6th November, is there any way to get an update on the expected delivery? 

[MrCrez]

I ordered the 512 14Pro in the 17th of October and had no update of when it will be arriving either. I don’t mind waiting if they’re short of supply, but EE should be honest and upfront with is and at least let us know roughly when we can expect it. days, weeks, months?! no idea!

[James_B]

Hi @Jessviolet and @MrCrez,

Welcome to the EE Community. 🙂

Which colours did you go for?

James

[Jessviolet]

Deep Purple.

EE said it would take up to 7 days on the day I ordered.

[MrCrez]

Hi James. Thanks for coming back to me.

I went for black, figured there’d be less demand compared to the new colours 🤣 I may have been wrong on that call though!

[Christopher_G]

Hi @Jessviolet

The current estimate for the iPhone 14 Pro 256GB Deep Purple is to expect dispatch within 14 days. Hopefully you'll hear from DPD soon.

Chris

[Christopher_G]

The current estimate for yours is 14 days too, @MrCrez.

Chris

[MrCrez]

Hi, that’s great thank you for the info!

It would be great to get this info added to the orders/tracking section of the website, something along the lines of ‘estimated dispatch date: x days’ etc.

Would just help keep people in the loop and save us all having to come on here and moan and bug your team for answers 😉

[Jessviolet]

Thanks Chris,

So would be 14 days from the time of the order?

I go away at the end of the week and I wanted it before I leave otherwise I’ll have to cancel the order because I won’t be there to receive it.

[Christopher_G]

Yes, it should be within 14 days of the order, @Jessviolet.

Hopefully it arrives before you go. Got my fingers crossed for you.

Chris