Community Activity

Better performance using a VPN rather than without

We have FTTP provided by Openreach and have had for a while. We both work from home. all traffic is fine, Teams etc, but during peak times we lose access to all social sites - "cannot connect to to server" etc.I have raised a complaint, and I'm askin...

Milewire by Explorer
  • 55 Views
  • 4 replies
  • 0 Helpful

Renewal date conflict.

My data allowance ran out today 6 May.  Not worried as EE had advised it would be renewed on 7 May.However, I received a text to say it would be renewed 6 June - another month later.Why? 

Suchie1 by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Account number: GB*******

Hi , I have paid my first broadband bill and a text was sent with a link to view my bill but I cant see it. I have been with EE mobile for over 20 years . So all I can see is my mobile bill. [Mod edit: removed personal details]

Iwali by Investigator
  • 79 Views
  • 3 replies
  • 1 Helpful

Why is the link to buy a data roaming pack broken?

I’m abroad and have been purchasing the 7 day data roaming pass for £25. I keep getting the texts including a link to buy another but the link takes me to a page that will not load. I’ve attempted searching for it separately on EE and those links are...

Apple One Via EE - Already Sub via Apple

I am looking at a doing a new 24 month SIM Full Works for iPhone plan, that includes Apple One (Apple TV, Apple Music etc) as a free inclusive extra).  I already subscribe to Apple directly for Apple One and have built up an Apple TV history and watc...

NigelG5 by Visitor
  • 33 Views
  • 1 replies
  • 0 Helpful

Home security

Have been trying to purchase home security package from website, but each time it tells me I need a broadband or mobile account, I already have EE broadband 

Resolved! Equipment return

Hoping someone can help me with this one. Earlier this year I went with EE for TV and Broadband, 3 engineers and 3 separate days off work later the signal was just not there. Ended up having to cancel and EE were great, actually said to the guys on t...

Tina215 by Contributor
  • 249 Views
  • 13 replies
  • 3 Helpful

Broadband router issues.

HiI've had broadband issues since yesterday evening. My router seems to be on a loop: green light will come on for about 10 seconds, then green light will flash for a few seconds, then red light will flash for a few seconds then no light at all befor...