If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered a phone on the 25/6/2025 took upfront cost from my bank but haven't had any confirmation or emails too when I'm getting the order
I have been trying to call for 2 days to place an order and just been on hold each time.....Is this what i can expect as a customer? May have to look elsewhere
Hihas anybody else had there new mobiles stolen by the dpd driver? I had 2 devices delivered 2 weeks ago and when I went to open the box’s to get the phones out the seal was already broken and the phones gone. It’s now been 2 weeks and I’m still with...
How long does my new phone take to be delivered
Afternoon, I ordered a phone today 25/06/25 on contract. The £50 upfront cost has been taken from my bank but have not received an email confirmation of the order (checked junk and all inboxes). I have no idea if the order has gone through or if I ha...
Hi how do I add. A line to my contract
Cancel unlimited sim plan 0 no contract | Unlimited minutes and texts
So i tried to order a ohone and SIM card from EE through Klarna, yesterday i spoke with someone from EE who said that I wouldn’t be eligible for the phone and SIM card and that i would receive my money back in 10 business days. Earlier today, i chec...
I ordered two new mobiles on Sunday - two upgrades for my children. One arrived the following day, but the other I've had nothing since then except an email confirmation of the upgrade. Tracking doesn't recognise me, and 150 doesn't let me speak to...
I ordered on Saturday for an upgrade I’m just wondering when it will be depatched please.
