If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
About 5 days ago I began an Add on bundle for my mobile which was a meta quest headset bundle. Which was an extra £31 a month on top of my phone bill.However I decided to return the bundle via DPD 2 days ago and was sent a confirmation message saying...
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
I placed an order,£30 upfront fee was taken from my account but I can’t see the order or order information
Why does it take 5 days to get hold of anyone here?!?!No reply to emails....sit on hold on a call all day and nobody answering!What a **bleep** show, thought you would want the business
So, I placed an online order to upgrade my phone after current contract expired. Order placed with no issues. Then got an email asking to confirm "some details "and to call the 0800 number...And of course it is impossible to get through to any sales...
Can't get a hold of support, need help no updates after order
Hello, i just made a phone order, made payment money was taken then the page froze and i havent gotten confirmation email about the order.
Place an order over a week ago for Samsung Galaxy S25, but haven't received the order. Tracking reference mentions it is dispatched, but that has been a week now unfortunately.
I login to my EE account as i have broadband with EE and i want to get a pay monthly mobile as mine is due for renewal with 3, everytime it tells me that i'm already a customer and need to login! I'm logged in already! Even when i click login and con...
