Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 62495 Views
  • 120 replies
  • 15 Helpful

Lenovo Smart M8 seems to identify itself as Lenovo Smrat M8.

That typo bothers me; could the device have been modified by some unscrupulous hacker type person? It also keeps asking me to complete the setup by signing in to my Gmail account, which I've already done!My Spidey senses are tingling.

Resolved! Apple Watch Ultra midnight ocean

Hi there,  just wondering how long others are waiting for delivery of the Apple Watch ultra midnight Ocean ? When I placed the order on the 22nd October, the lady said it would be up to 2 weeks for delivery. The website at the time said something sim...

Jboyd493 by Explorer
  • 547 Views
  • 2 replies
  • 2 Helpful

Phone order

I upgraded my contract on Tuesday which was the 1st nov 2022 I have recieved and order confirmation but I have not received any texts or emails from ee or. Dpd about my delivery and I can’t track my order either to even see if it has been dispatched ...

Policies

Hi all. So I upgraded my phone, as soon as I set it up I had no service. Long story short turns out said phone was faulty proven by sales team in the shop the next day. I was now put off the phone because of this and wanted to get a different one. Th...

Gemma116 by Explorer
  • 423 Views
  • 2 replies
  • 0 Helpful

Ps5

Hello, ive placed an order for a ps5 had the confirmation email but it’s not showing anywhere in my account. Has this been successful? 

Order

So i placed an order online and I got an email saying that my order was successful and to wait for an email and text updates when it was dispatched. I have not received any update since this. I’ve looked on the forum and I’ve seen that if you get thi...

MONKEYHD by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

SIM only Order with 24 months contract

I used perksatwork to get employee discount code of 20% for 24 month SIM only contract. I got email with order number as xxxxxxxxxxx with 20% applied.  Someone calls from ee and says this order didn't go through. Saying the discount won't be given as...

astonian by Visitor
  • 356 Views
  • 1 replies
  • 1 Helpful

order

i cant track my order

churr by Investigator
  • 597 Views
  • 7 replies
  • 0 Helpful