If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello I have finally upgraded to a new phone as my falling to bits phone charging port no longer works ! The iPhone I’ve ordered says back order is there any chance my online order could be cancelled and pick up one in store instead ? thanks for you...
I ordered a new SIM card with new number last Saturday. I've got an email written that dispatched on Sunday, but it still not deliver. I know it's bank holiday on Thursday and Friday. May I know can I pop to any EE store to get my SIM card in case it...
I called EE on Monday to order a new sim card and while on the phone I also changed my pay as you go to contract. I was told I'd get my new sim by Tuesday but I didn't so I ordered it online a few hours ago. I just got a text saying "thanks for order...
I have booked to have my phone delivered this Sunday 5th June to xxxxxxx but need the date to be pushed back to the 7th please as I will no longer be there to make the exchange. Best, Georgia [Mod edit: Please do not post personal information on ...
Ordered Apple Watch yesterday with guarantee of delivery todayheard nothing so fari know it’s bank holiday but still
Hello, I am an existing EE customer for the last 5 years and i have been trying to chat to someone all morning about my new order and a few other queries i have, however i have not been able to chat to anyone. Is there a problem with online chat?
I ordered an upgrade for my phone on Sunday and was told that it usually gets dispatched in one day but I’ve heard nothing since, and my boyfriend did his upgrade yesterday and his phone is arriving tomorrow. have I done something wrong? I’m upgradin...
I placed an order yesterday and today, I got email confirmation for both orders. However no email or text from DPD and nothing showing on my app. how do I know my order definitely went through when it also won’t let me track my order either.
Good morning, i ordered my iPhone 13 in pink on the 22nd of may, and I have tried to track my order with the reference number or order number from the email, but then I had paid my bill through my current phone on Tuesday the 31st and I had spoke wit...
I placed an upgrade last night. I have confirmation email with no order number so I can not track. Its supposed to arriving today but I have not heard from courier either?
