If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered I phone 13 x 2 with additional line in 3rd January. Paid 2 deposits upfront for phones which have came off bank account. Order number not recognised. What is going on????
I upgraded from a sim only contract to a new phone a couple of days ago (order placed over the phone), but there was an error in the e-mail address the order confirmation was sent to so I didn't receive one.I called and was told that a new order conf...
I wish to cancel my recent order of a new ipad as I have not received any info on delivery since my purchase. I can purchase elsewhere much quicker as this was to be a gift.
There won’t be anyone home when my delivery is expected, however if i can get someone to be there, are they able to accept my parcel on my behalf?
Went on the ee app last month, I upgraded to a sim only (thought I did) payed an early upgrade fee, I received an email with a reference number. The next day, I check the ee app, my account is in credit with the early upgrade fee and will be knocked ...
Helloi ordered a sim only contract on the 29th dev. It’s still not arrived. I’m unable to track it either. How long does it possibly need to take to send a sim?
I order an iPhone from EE on 29th Dec 2022. The phone arrived the next day. But I am still waiting for the SIM card. Can someone from EE clarify. Thank you
So I upgraded my contract just yesterday to an iPhone 14 Pro Max 128GB Purple, just wondering if there was an update on the estimated timeframe to get it delivered? I went into store yesterday, they couldn't sort out my contract there, but they menti...
Hiya, So dpd told me my phone that had yet to be delivered had gone missing, I reported that last Thursday and told someone would get back to me in three days, it's now wenesday and I'm still without any contact and don't have a phone, is there anyt...
Hi, I recently upgraded my contract to an iPhone 14 in purple. On the website it shows as in stock, but I received and email stating it wasn’t in stock and they couldn’t say how long it will be. Any idea why this might be?
