If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I've been upgraded my contract with handset on 03/01/23 online the SIM been active same day.But I am try to track my order with order reference number online I can't see order and still I didn't receive any email for delivery or any information.Pl...
I have recently placed an order for an iPhone 14 pro max on Wednesday (28/12) and was told that my phone was in stock and would be delivered within 2 days. Now within the tracking portal it is saying my order is back logged. Is there anyway to resolv...
Hi. Was wondering if someone could help me please. I upgraded early last week to the iPhone 14 pro max, silver 128gb. I’ve not received any tracking number just an order number is this normal? How long of a wait am I looking at roughly and how long u...
Hello,I made an online order last night for an iPhone and paid a £50 upfront cost. I then received an email with an xko reference. Does this mean it has been successful? I was expecting a credit check but I'm not sure if this has happened. I haven't ...
Hi, I'm trying to upgrade my current smart watch online. I have selected my product and contract etc but go to check out & it says "send verification text". The problem is, my watch has a different number to my phone and the message with the code in ...
My new phone was supposed to be delivered today. I have had a text to say that my address was changed but it hasn’t ?
Hello I’m using EE Monthly plan unlimited Data just for £30 but this month they have raised my bill without any add on to £44 ? May I know why it happened ?
Hello I have order confirmation but I’m still waiting the message form the shop.when my order coming,on the store the team was tell me just 24 h,and I have all ready 4 days what happened????
