Account suspended

[adamherman]

My account has been suspended I never been late on my payments 2day a called ee to ask if I can add another line to my account wich they allowed me to the same day they suspended my account  😔  don't know why when I've logged in to track my order on DPD 

Date & Time.

09 May 2023 21:34

Location.

Hub 4 - Hinckley

We have your parcel, and it's on its way to our Morley depot

Date & Time.

09 May 2023 21:13

Location.

DPD Customer

Return to consignor has been requested

Date & Time.

09 May 2023 16:43

Location.

Customer

Parcel collected from sender

[Katie_B]

Good morning @adamherman. 

Please give our customer care team a call on 150. 

The team will be able to look at your account and provide you with an explanation as to why this happened. 

Speak soon, 

Katie