If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I upgraded my phone last night on my EE account and today it is not showing or making any reference to the upgrade.
Hi, I ordered an iPhone 14pro max on 23 November and received a text massage on 17 December that my order is ready to collect in the store. I went there on 18th (yesterday) and your representative said they haven’t got it yet. And also it’s mentioned...
I upgraded my iPhone 12 on the 13th December. I ordered the iPhone 14 pro 128gb in black & was told that it would take up to 7 days to dispatch/receive an email update re: stock. Wondering if there is an update regarding stock levels?? Just because I...
I ordered this on 7th fen - still not arrived - my friend who went with 3 got hers no bother a couple of days later. I can’t contact as don’t have mobile number so hangs up on me - going around in circles and beginning to wish i also went with 3 now...
Can I apply for the PlayStation 5 without having any other EE products?
Hi, Ive ordered a iPhone 14 pro max online and the connection was interupted during the payment process. It has taken the money from my account but said error ordering the phone so I order it again. I was just wondering if it has ordered 2 phones or ...
I ordered a phone reference xxxxxxxxxxxxx on Thursday I haven’t received any update at all just the confirmation email please advise as to what is happening with my order
Upgraded phone to iPhone 11 on mon 12 dec, got an order number but can’t track it. It’a Xmas present for my daughter too. It’s says dispatched in 1 day
I upgraded my phone on 4 Dec and haven’t had an update on my order since the initial email arrived. Can someone please advise how much longer I’ll have to wait? Upgraded to iPhone 14 Pro 128gb Gold. Thanks.
Hi, I want to amend my order that I have just placed. Can someone help please?I am upgrading my wifes sim only to a phone and sim contract for xmas... no help provided over the phone as I am not the named account holder.Thanks.
