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ordered headphones and have never turned up

katiehughes1973
Explorer

‎19-08-2023 04:40 PM

Hi 
Ive ordered headphones and they have next turned up - ee can you help - it seems impossible to get through to you by email etc

Thanks 

Kate 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎19-08-2023 04:46 PM

Hi @katiehughes1973 

You'll need to speak to EE CS on 150 about this issue. There is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
katiehughes1973
Explorer
In response to Northerner

‎19-08-2023 04:54 PM

I just end up going round in circles though never managing to speak to anyone!

Sent from my iPhone
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Northerner

‎20-08-2023 08:39 AM

Hi @katiehughes1973,

Have you tried starting an online chat with Customer Care here?

James

0 Helpful