17-09-2026 08:18 AM
I ordered a MacBook and air pod headphones, the headphones are being delivered today but the MacBook is just saying that it’s delayed with no other information. Just wandering, am I going to be waiting weeks for the MacBook? Why is it delayed?
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17-09-2026 10:53 AM
Hi @Millzz
Welcome to our community.
I'm sorry that your order has been delayed, I appreciate you will be looking forward to getting this.
We don't have access to your account here on the forum, but if you give our team a call, they should be able to get an update for you.
Lesley
17-09-2026 10:53 AM
Hi @Millzz
Welcome to our community.
I'm sorry that your order has been delayed, I appreciate you will be looking forward to getting this.
We don't have access to your account here on the forum, but if you give our team a call, they should be able to get an update for you.
Lesley
22-09-2026 03:06 PM
I have tried calling but won’t let me get through as it asks for a phone number and I only have the AirPods and MacBook ordered from EE and still had no updates on the MacBook at all
22-09-2026 05:51 PM
@Millzz In that case please call us on 0800 079 0062 and that will get you to the right team to check your Macbook order.
Alex