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Order delayed

Millzz
Explorer

I ordered a MacBook and air pod headphones, the headphones are being delivered today but the MacBook is just saying that it’s delayed with no other information. Just wandering, am I going to be waiting weeks for the MacBook? Why is it delayed? 

1 SOLUTION

Accepted Solutions
Lesley_W
EE Community Support Team

Hi @Millzz 

Welcome to our community. 

I'm sorry that your order has been delayed, I appreciate you will be looking forward to getting this.

We don't have access to your account here on the forum, but if you give our team a call, they should be able to get an update for you. 

Lesley

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3 REPLIES 3
Lesley_W
EE Community Support Team

Hi @Millzz 

Welcome to our community. 

I'm sorry that your order has been delayed, I appreciate you will be looking forward to getting this.

We don't have access to your account here on the forum, but if you give our team a call, they should be able to get an update for you. 

Lesley

I have tried calling but won’t let me get through as it asks for a phone number and I only have the AirPods and MacBook ordered from EE and still had no updates on the MacBook at all 

Alex_H
EE Community Support Team

@Millzz In that case please call us on 0800 079 0062 and that will get you to the right team to check your Macbook order.

 

Alex