If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, Had email confirmation than my order was due to arrive today. However DPD now says that a return to consignor has been requested and the parcel is being returned to EE. Absolutely no explanation so far, a bit of a problem since I have switche...
I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?
I recently upgraded my phone early and paid the £200 upgrade fee, I have received the new phone I upgraded to, I’ve had it for maybe over 2 weeks now, but I never received the envelope to return other phone, not with the new phone or separately. Just...
Where is my order
Hi, I’m new to ee and ordered a pay monthly iPhone 15 pro natrual titanium 128gb was told to expect dispatch within 24 hours been three days, who can I contact to check everything went ok?
I ordered a phone on the website, but I received a refusal and 30 pounds were charged from my card. How do i get my refund?
Hi i ordered iphone 15 pro max on friday after i get message i have to call and discuss my order..After call and verification lady said everything is fine etc..Today i spoke on ee live chat and lady said my credit isacceptable but a verification is r...
Hi I ordered an iPhone 13 on contract I did this on Saturday and payed £100 up front, since then I have only gotten one email saying that they’re processing my order, however other people have ordered a device and it has been sent out within 24 hrs, ...
Hello, I order new phone with new plan on 15 april, courier was on next day but I was unable to collect the parcel, and courier from dpd send the phone back to EE, from that time i didn get any information about my order... Two days ago they send me ...
