If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered a new phone on Friday as a second device on my account.Got an email confirmation but it said said I need to call to confirm some details.tried calling multiple times, any idea what the problem is?!
Hi. I am an EE employee and I have gave 30% f&f discount to a friend. They have ordered a iPhone15 pro they have received a email confirming the order but it says that there is an issue and need to phone. Why would this be?
I placed an order today for a phone under a contract and paid £225 upfront, the money has been taken but I haven't received any confirmation emails, yet I have received an email saying my basket has been saved. Has the order been placed? Am I missing...
On September 20, I extended the contract and bought a Samsung23 Ultra phone and a watch that was on offer online, I did not receive the shipment, what should I do?
I’ve received three returns packs since ordering my iPhone 15 pro max. Now I’m getting reminders to send my old phone back. But I haven’t received the new phone yet. Am worried a charge will be put on my account for an unreturned phone.
Why can't DPD leave my parcel in a safe place or with my neighbour? I've paid them for a Sunday delivery but just got a message stating due to a local issue my delivery will now be tomorrow. I've taken time off work for a delivery that now isn't g...
Good day. Just want to ask any update for my order? I tried to call to costumers service but no one answered me. Can you please help me with this. My tracking number is xxxxxxxxxxxxxxx I already paid for upfront fee of £80. [Mod edit: Please do not...
Hi,I ordered an iPhone 15 Pro Max Blue Titanium yesterday, since then I have received any information on tracking and it’s not showing in my EE app. Could I have any info on when I will get information?
Hi,I ordered a SIM cards on 22th Sep, 2023. I haven’t received it yet.order number:******.order number: ******.
I oreder one phone but i doit mistake the birthday and i want to cancel dhe order
