If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,I just placed an order for a games console and I have not received confirmation of the order via email.I have also noticed that I'm not receiving the ones for my bills either.Please can somebody help, thanks.
Hi, I made an order today over the phone I passed all credit and identity checks. Advisor said everything is all good. I haven’t received any confirmation email or anything. When I call they say everything’s fine and that it states reserved order. Th...
Live chat how can I do that please
As above, I ordered 2 eSIMs online via website (1 x Unlimited essentials £13/pm and 1 x £10/pm as I have broadband with EE) chat a few days ago, was told I'd get eSIMS via email.Instead I got 2 emails pointing me to my EE account and/or mobile app. ...
Received wrong colour phone, was advised to go back to EE store. To which they completed a new phone contract plan of different phone number and took the wrong colour phone back and apparently completed the process to go back to original plan - for t...
I bought the 16 Promax 256GB on contract on the 11th Dec and £30 was deducted from my account but still haven't got a message in my email about my order.
HI,I ordered a SIM only deal over the phone on Tuesday; they said it would arrive yesterday (no sign of it yet) but more worryingly I have just realised I have no confirmation email at all? Not in spam/junk etcIs this normal?
I ordered a iphone 16 over the phone the lady on the phone said it be delivered tomorrow etc. I paid next day delivery. On the order tracking jt said it backordered. I like to know roughly how long it will take? I'm not really impressed I paid next d...
Hi there. I recently bought the pixel 8a and am looking for the link for the ear buds claim. I've only found it for the 8 pro so far. Thanks Hannah
