My order

[rhiannonc]

I have not received my order what do I do ?

 

[Chris_B]

@rhiannonc  Do you know the person who signed it ?    Because they should have gave a 4 digit code before it got handed over. 

[rhiannonc]

No it says R Connelly signed it my name is R Connolly, I don’t even no were it got delivered to cause it’s not at my house. 

[rhiannonc]

No im not sure who signed for it I did not sign for it I got a phone call on Saturday 15th from EE telling me it would be delivered Monday 17th and I got messages from DPD saying it was delivered on the 18th I don’t no who has my order or who signed for it I did not signe for it and I did not receive it to my house eirther. 

[Rach_H]

Hi @rhiannonc 

Welcome to the Community!

We want your delivery to be as straightforward as possible, so I'm sorry to hear that this has happened. If you give our team a call, then they will be able to take a look, and investigate further what has happened here.

Rach

[Minkey1]

@rhiannonc 

Tracking in the DPD app always shows a photo of my deliveries. 

Worth a look, under “History”.