iPad Delivery

[Luca28]

I ordered a ipad a16 on the 13th i ordered it to the ee store near me so i could go and collect it but I haven’t heard anything back about it and it’s now the 18th 

[Schockwave]

Hello @Luca28 ,

Welcome to the community,

Have you tried contacting the store near you? We would have no idea, this is not customer service, no access to accounts or know who you are.

Where did you order it from and how? You could also ring customer service and see if they have an answer.

[Luca28]

I ordered it online and chose to get it delivered to a store and I haven’t heard anything tried ringing 150 and got no were 

[Ali_A]

Hi @Luca28 

It sounds like your order may be on back-order, which means we will update the order and send an email with details once your device is in stock. 

Which colour/size version did you order? 

Ali